Thinking of greatly improving your IT solutions?
We know from 30 years of consulting experience that planning, implementing, managing and upgrading business solutions can be difficult and confusing. This is especially true in an era of disruption, digital transformation, and whole new channels for dealing with customers and employees. Every month there seems to be a new term or technology to learn and understand. On this page, we will provide an ever growing library of information, guidance and advice about some of the these technologies in a down-to-earth and practical manner. We will focus on those technologies used for employee and customer experience. We hope to cover everything from the basics for beginners, called Essentials below, to advice about implementation and management, and informed input about advanced technologies that are becoming prevalent quite quickly
“The best advice I ever got was that knowledge is power and to keep reading”